It depends on the role, experience and hours you need, and it's usually a fraction of what a local hire costs. The quickest way to get a clear monthly price is a 20-minute call.
Can they make calls to my customers and leads?
Yes. For sales and support roles we test spoken English with a recorded mock call, and you can listen to it before you decide. They can call from your phone system, such as Aircall or HubSpot calling.
Can I hire part-time?
Yes. You can start with part-time hours and increase them as your needs grow.
Will they work in my time zone?
Yes. Tell us when you need them online and we'll match you with someone who works those hours, wherever you're based.
How do you vet candidates?
Every candidate completes a written test, a real task trial, a recorded call, an interview with our team and a reference check. Only the strongest make the shortlist.
What if it isn't working out?
Tell us. If your hire isn't the right fit within the first 30 days, we'll find you a replacement at no extra cost.
Who manages them day to day?
You do. They work in your tools and follow your direction, just like a member of your team. We check in regularly with both of you to make sure things are going well.
How is my business data kept safe?
Every hire signs a confidentiality agreement. We also recommend sharing access through password managers and limited user accounts rather than your own logins.
I'm applying for work. Do you charge a fee?
Never. We don't charge applicants anything, at any stage. If anyone asks you to pay to join Outlane, it isn't us. Apply here.
Tell us what you need help with
We'll reply within one business day with who could take it on.
Prefer to talk? Book a 20-minute call and we'll send you a clear monthly price afterwards.