Your outside team, built in Sri Lanka.

Vetted assistants, support agents and sales reps who work your business hours. Part-time or full-time. We find and look after them, you lead the work.

  • No setup fees
  • Free replacement in the first 30 days
  • One monthly invoice

Your desk

    Your Outlane team

      0 tasks handed overThe decisions stay with you.

      Work you can hand over

      One dedicated person or a small team. Pick an area to see what they handle day to day.

      Admin and executive support

      Get your hours back from the inbox and the calendar. Your assistant keeps the day organised so nothing slips.

      • Inbox triage and replies
      • Calendar and meeting scheduling
      • Travel and booking research
      • Document prep and formatting
      • Meeting notes and follow-ups
      • Supplier and customer follow-ups

      Works in: Gmail, Outlook, Google Calendar, Notion, Slack

      From first call to first task

      No long hiring process and no guesswork. We do the searching and testing, you choose the person.

      Step 1

      Tell us what you need

      A short call about the tasks, hours and tools you use. We write the role description for you.

      Step 2

      Meet your shortlist

      You get two or three people who passed our tests and interviews. Meet them on a call and pick your favourite.

      Step 3

      Start working

      Your new hire starts in your tools and follows your processes. We check in with both of you to keep things on track.

      What your shortlist looks like

      Every candidate goes through the same five checks before you see their name.

      1. Written testEnglish, judgement and attention to detail.
      2. Task trialReal work in your kind of role, with a real deadline.
      3. Recorded callA mock customer or sales call, so you can hear them.
      4. InterviewWith our team, on how they communicate and solve problems.
      5. Reference checkWith past employers or clients.
      Example

      Candidate A

      Sales development representative

      Experience
      4 years in B2B outbound for software and services firms
      Calls
      Cold and qualifying calls, 60+ dials a day
      Tools
      HubSpot, Apollo, Aircall, LinkedIn Sales Navigator
      Task trial
      Researched 40 target accounts and ran three recorded mock calls
      Available
      Full-time, during your business hours

      Interviewer note Warm on the phone, calm with objections, keeps the CRM spotless.

      Shortlisted

      With each profile you also get their CV, task trial work and call recording.

      Why Sri Lanka

      A deep pool of educated professionals who are ready for international work, and still largely undiscovered.

      Working when you are

      Your hire keeps your business hours, whether you're in London, Sydney or New York. You get answers in real time, not the next morning.

      9:00your time

      Online during your working day

      Different hours? Tell us when you need them and we'll match you with someone who works them.

      English-first education

      University degrees in business, IT and accounting, and professional exams such as CIMA and ACCA, are taught and examined in English.

      Built for client work

      Sri Lanka has a large outsourcing and IT services workforce that already serves UK, Australian and US firms every day.

      Cost that makes sense

      A full-time hire typically costs a fraction of a local salary, with no recruitment fees.

      People you'll enjoy working with

      We hire for character as much as skill. These are the three things we look for in every interview.

      • Warm with your customers

        Every candidate does a role-play reply and a recorded call, so you hear their tone before you hire.

      • Straight with you

        They flag problems early and ask when something isn't clear. We check references for exactly this.

      • They finish what they start

        Deadlines in our task trial are real deadlines. Reliability is what we screen hardest for.

      Hiring offshore, without the risk

      Every placement comes with the same three commitments.

      Vetted before you meet them

      Tests, a task trial, a recorded call and an interview. You only see people we would hire ourselves.

      Comfortable with AI tools

      They use tools like ChatGPT to draft, research and summarise faster, and check the output before it reaches you.

      Free replacement

      If your hire isn't the right fit in the first 30 days, we find you someone new at no extra cost.

      Simple to work with

      • One monthly invoice. No setup fees.
      • Start part-time and scale up as you grow.
      • You manage the work, we handle contracts and payroll.
      • Every hire signs a confidentiality agreement, and you control their access.

      Based in Sri Lanka and looking for remote work with international clients?

      Apply to join

      We never charge applicants any fee.

      Common questions

      Can't find what you're looking for? Email hello@outlaneteams.com.

      How much does it cost?

      It depends on the role, experience and hours you need, and it's usually a fraction of what a local hire costs. The quickest way to get a clear monthly price is a 20-minute call.

      Can they make calls to my customers and leads?

      Yes. For sales and support roles we test spoken English with a recorded mock call, and you can listen to it before you decide. They can call from your phone system, such as Aircall or HubSpot calling.

      Can I hire part-time?

      Yes. You can start with part-time hours and increase them as your needs grow.

      Will they work in my time zone?

      Yes. Tell us when you need them online and we'll match you with someone who works those hours, wherever you're based.

      How do you vet candidates?

      Every candidate completes a written test, a real task trial, a recorded call, an interview with our team and a reference check. Only the strongest make the shortlist.

      What if it isn't working out?

      Tell us. If your hire isn't the right fit within the first 30 days, we'll find you a replacement at no extra cost.

      Who manages them day to day?

      You do. They work in your tools and follow your direction, just like a member of your team. We check in regularly with both of you to make sure things are going well.

      How is my business data kept safe?

      Every hire signs a confidentiality agreement. We also recommend sharing access through password managers and limited user accounts rather than your own logins.

      I'm applying for work. Do you charge a fee?

      Never. We don't charge applicants anything, at any stage. If anyone asks you to pay to join Outlane, it isn't us. Apply here.

      Tell us what you need help with

      We'll reply within one business day with who could take it on.

      Prefer to talk? Book a 20-minute call and we'll send you a clear monthly price afterwards.

      Book a 20-min call
      What do you need help with?
      How many hours do you need?

      By sending this form, you agree to our privacy policy.

      What happens next

      1. We read your enquiry and reply by email, usually within one business day.
      2. We set up a short call to understand the role.
      3. You meet a shortlist of vetted candidates.

      Prefer email? Write to hello@outlaneteams.com

      Looking for work? Apply to join Outlane